Business

MICROS Delivers Major Technology Upgrade for Mexico's Largest Restaurant Management Group

HISPANICVISTA - May 7, 2001 - MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality industry, is implementing a major operational technology upgrade for Corporacion Mexicana de Restaurantes (CMR), Mexico's largest restaurant management group.

CMR is installing the MICROS 3700 POS (Point-of-Sale) and Enterprise Management Systems in all 70 of its current locations, with the rollout scheduled to be completed by July 2001. Additionally, these systems will also be installed in all new CMR restaurants as they open.

The MICROS 3700 POS and Enterprise Management Systems are Windows®-based and feature enterprise-wide system integration capability and overall flexibility. Comprehensive reporting capabilities provide added controls and up-to-the-minute analysis for local, regional and corporate managers. Together, these MICROS systems offer a powerful combination of applications to streamline front-of-house operations for food and bar business, simplify back- office tasks, and provide accurate, actionable information for all levels of management.

According to Fernando Leal, MIS Director for CMR, this technology upgrade is part of an aggressive plan to centralize critical management data. "By bringing together all of our sales and performance information with an enterprise solution, we can better manage many aspects of our restaurant operations,'' he said. "We serve almost 13 million customers annually and it is important that we maintain our renowned service and product quality. We can do that very efficiently with this new level of technology.''

Jorge Van Thienen, Managing Director, MICROS-Fidelio Mexico, noted that MICROS was chosen following an extensive review of corporate needs by CMR. "CMR was seeking certain capabilities for this major technology upgrade, and MICROS has been able to provide the high level of functionality CMR was seeking. Our systems will enable CMR to control pricing and menu items at both store and corporate levels, as well as enhance customer service in terms of order processing, speed of service, and accuracy. We look forward to serving CMR as it continues to grow and expand.''

Corporacion Mexicana de Restaurantes is Mexico's largest restaurant operator. Managing brands such as Wings, Chili's, Little Caesar's and other specialized restaurants, CMR has been in business for more than three decades.

MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 120,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 10,000 hotels worldwide.